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Cancellation and Pricing Policies 

SEVERE WEATHER CANCELLATION

We are an 'all weather' program, meaning our sessions will go ahead, as long as it is safe to do so.

 

Severe weather may include but not be limited to:

  • Thunderstorms 

  • Strong winds with the risk of branches falling

  • Flash flooding

  • Fire danger

If severe weather is forecast, the session may be cancelled in advance (the day before or earlier, when possible) and we will offer you a credit towards another session. However, if a session goes ahead but is cut short due to severe weather we will not be able to offer any credit or refund. 

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WET WEATHER

Temporary rain shelters will be erected on rainy days, however, participants will very likely still get wet, which is part or the program. Please ensure that you and your child are appropriately dressed, and pack a spare change of clothing to get changed into at the end of the session.

 

ABSENCE/ SICK POLICY 

Unfortunately Wildhood cannot offer refunds or make-up days when an attendee is absent due to illness or other commitments. As our programs fees, costs, resources and staffing are based on particular ratios, refunds will only be issued if a session is cancelled by Wildhood.

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PAYMENT OF FEES

Payment of fees must be made via Paypal, or Direct Deposit at the time of booking. 

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PROGRAM CANCELLATION DUE TO INSUFFICIENT NUMBERS

Programs require a minimum of 10 attendees to go ahead. If a program is cancelled on our end due to minimum numbers not being met, you will be offered a full refund or the option to attend another available program or time slot.

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Wildhood acknowledges the Wodi Wodi people as the traditional owners and custodians of the land on which we play each week. We pay our respects to the Wodi Wodi people of the Dharawal Nation, and their ancestors and elders - past, present, and emerging. We recognise that this land always was and always will be indigenous land and we will continue to support, protect and promote indigenous rights and freedoms.

E: wildhoodbushkindy@outlook.com

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P: Laura 0431 343 706     

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